1. Data Collection

We collect only the minimum information necessary to provide our service:

• Account information such as email and display name
• Chat conversations, files, and generated content you choose to store
• Usage data that helps us improve service performance
• Payment information processed securely by our payment provider

2. How We Use Your Data

We never use your conversations or generated content to train AI models.

Your data is used solely for:

• Providing and maintaining the service
• Processing your requests and transactions
• Improving service performance and user experience
• Communicating service updates and account information

3. Data Security

We implement enterprise-grade security measures to protect your data.

• Encryption for sensitive data
• Regular security audits and updates
• Secure data storage with industry-standard protocols
• Strict access controls and authentication measures

4. Data Retention

We retain your data only as long as necessary to provide our service or comply with legal obligations. You can request data deletion at any time.

5. Your Rights

You have the right to:

• Access your personal data
• Request data correction or deletion
• Export your data
• Opt out of non-essential communications

6. Third-Party Services

We use select third-party services for specific functions such as payment processing. These services are carefully vetted and bound by strict data protection agreements.

7. Updates to Privacy Policy

We may update this policy periodically. We will notify you of significant changes and obtain consent where required by law.

8. Contact Us

For privacy-related inquiries, please contact us at privacy@marshmallow.studio